WS/FCS Technology Service Desk

WSFCS Public Knowledge Base

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Accounts 7

• WSFCS IT Portal | What is this account used for? (students & staff)
• WSFCS IT Portal | What web apps can I log into with my WSFCS IT Portal account?
• WSFCS IT Portal | How can I reset my own password? (students & staff)
• Clever Badges | How do Students log into Clever with their Clever Badges?
• NCEdCloud | Do staff or students ever need to 'ReClaim' their NCEdCloud accounts?

See all 7 articles

E-mail 4

• Office 365: Changing "Reply All" to "Reply" in E-mail
• Office 365: How To Turn On/Off E-mail Forwarding
• What to Do If You Have Clicked on a SPAM/Phishing Email or Oh No! I Clicked On That Spam!
• Office 365 | Outlook email | How to change your Email Signature

Google 12

• Google Chrome Browser: How to Sign In
• Google Chromebooks and Chrome web browser | Updating Chrome to the latest and greatest
• Google Chrome web browser | Clearing ALL Cache and Cookies
• Google Account: Perform an Account Security Check
• Google Chrome web browser | Setting as your Default Web Browser

See all 12 articles

Interactive Classroom Support 2

• 100 Ideas for Data Projector and Document Camera
• Macintosh | Mirroring Video Out to HDMI

Microsoft Products 6

• Microsoft - Outlook Calendar Permissions (How to Give and Receive Access to a Calendar)
• Windows 10: Windows Updates
• Windows Defender / Endpoint Protection - Virus Remediation
• Fixing the 'Redirecting' Issue with Office 365
• Microsoft Office client | Outlook is working offline. | Unable to send or receive email.

See all 6 articles

Mobile Devices 8

• Apple Account / Apple ID / Apple Store : Managing Your Account / Forgotten Password
• iPads - How Many Passcode Tries Do I Get Before My iPad is Disabled?
• iPhone - How to Change Your E-mail Password on your iPhone 7
• Samsung Phone - How to Change Your E-mail Password on your Samsung Galaxy 7
• Apple ID - How to Create an Apple ID on your iPhone or iPad

See all 8 articles

Mozilla Firefox 2

• Mozilla Firefox web browser | Updating your Firefox browser
• Mozilla Firefox web browser | Clearing Cache and Cookies

Other Software, Programs, and Applications 3

• Adobe: Adobe Reader Print Dialog Box Too Big
• Setting Adobe Reader as Default PDF Viewer
• Access Commander Schedule Updates

PowerSchool Learning (Haiku) 2

• Training | Self-Paced | PowerSchool Learning (Haiku) tutorials from PowerSchool Learning
• PS Learning | How to access prior years' projects or assignments turned by students?

ITPortal 0

Home Base 1

• NCEdCloud: How to Claim Your Account

misc. 1

• Bitly | How to create and customize a Bitly address

Accounts

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Accounts | WSFCS IT Portal | Students (public) 1

• WSFCS IT Portal accounts | Student access

Accounts | WSFCS IT Portal | Staff (public) 1

• How to Access Your H: Drive in ITPortal

Accounts | Clever 0

WSFCS Requester KB (Employees_Active)

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iPad Management 2

• iPad - Getting VPP App Licenses through Apple School Manager
• Deploy an App to iPads Using Jamf