WS/FCS Technology Service Desk
336-727-8300 or x8300
Explore How-To's and learn best practices from our knowledge base.
WSFCS Public Knowledge Base
WS/FCS IT Portal | What is this account used for? (students & staff)
WSFCS IT Portal | What web apps can I log into with my WSFCS IT Portal account?
WSFCS IT Portal | How can I reset my own password? (students & staff)
Clever Badges | How do Students log into Clever with their Clever Badges?
Home Base | NCEdCloud | Do staff or students ever need to 'ReClaim' their NCEdCloud accounts?
See all 11 articles
Office 365: Changing "Reply All" to "Reply" in E-mail
Office 365: How To Turn On/Off E-mail Forwarding
Office 365 | Outlook email | How to change your Email Signature
Google Chrome Browser: How to Sign In
Google Chromebooks and Chrome web browser | Updating Chrome to the latest and greatest
Google Chrome web browser | Clearing ALL Cache and Cookies
Google Account: Perform an Account Security Check
Google Chrome web browser | Setting as your Default Web Browser
See all 14 articles
Home Base (NCEdCloud)
Home Base | NCEdCloud: How to Claim Your Account
Interactive Classroom Support
100 Ideas for Data Projector and Document Camera
Macintosh | Mirroring Video Out to HDMI
Laptops and Desktops
Windows 10 | How to prepare your PC for device reimaging
Windows 10 Data Backup | How to back up your local data to a USB drive
Windows 10 Data Backup | How to back up your local data to Microsoft OneDrive
Windows 10 Data Backup | How to back up your local data to Google Drive
Microsoft - Outlook Calendar Permissions (How to Give and Receive Access to a Calendar)
Windows 10: Windows Updates
Windows Defender / Endpoint Protection - Virus Remediation
Fixing the 'Redirecting' Issue with Office 365
Microsoft Office client | Outlook is working offline. | Unable to send or receive email.
See all 13 articles
Bitly | How to create and customize a Bitly address
Teacher Notification of Intent | Who can and can't fill out this annual form?
Apple Account / Apple ID / Apple Store : Managing Your Account / Forgotten Password
iPads - How Many Passcode Tries Do I Get Before My iPad is Disabled?
iPhone - How to Change Your E-mail Password on your iPhone 7
Samsung Phone - How to Change Your E-mail Password on your Samsung Galaxy 7
Apple ID - How to Create an Apple ID on your iPhone or iPad
See all 9 articles
Mozilla Firefox web browser | Updating your Firefox browser
Mozilla Firefox web browser | Clearing Cache and Cookies
Other Software, Programs, and Applications
Adobe: Adobe Reader Print Dialog Box Too Big
Setting Adobe Reader as Default PDF Viewer
Access Commander Schedule Updates
Adobe: Digital Signatures Using Adobe Reader
PowerSchool Learning (Haiku)
Training | Self-Paced | PowerSchool Learning (Haiku) tutorials from PowerSchool Learning
PS Learning | How to access prior years' projects or assignments turned by students?
Logging into iStation from Home
Internet | Installing Zscaler Certificate on a Chromebook
Accounts | WSFCS IT Portal | Students (public)
WSFCS IT Portal accounts | Student access
Accounts | WSFCS IT Portal | Staff (public)
How to Access Your H: Drive in ITPortal
Accounts | Clever
Clever | Account creation process (automated)
WSFCS Requester KB (Employees_Active)
Canvas | Google Assignments (LTI 1.3) in Canvas Assignments
FortiVoice IP Phones | Voicemail access
iPad - Getting VPP App Licenses through Apple School Manager
Deploy an App to iPads Using Jamf