Where do I use my WSFCS WSFCS IT Portal  credentials? 

YouWSFCS IT Portal account (https://ITPortal.wsfcs.k12.nc.us) is used to log into the following:

  • Microsoft Windows computers
  • Chromebook computers 
  • Your WSFCS Google  account
  •  And the web apps below which are highlighted in yellow:


Your  WSFCS IT Portal  ( https://ITPortal.wsfcs.k12.nc.us ) account is also used to log into the following: 

  • WSFCS Administrative Resources   (but only when inside of the WSFCS intranet and on a Windows  computer) 
  • WSFCS Workshop Registration   (but only when inside of the WSFCS intranet and on a Windows computer)

 Who Can Reset a WSFCS IT Portal Account? 

Staff and Students with active WSFCS IT Portal accounts may reset their own passwords 24 x 7 from any computer or mobile device so long as it has a web browser and is connected to the internet.


During school hours, the following also have the ability to reset your WSFCS IT Portal account:

  • Your school's Media Coordinator
  • Your school's K-5 Tech Facilitators
  • WSFCS Technology Service Desk

 

 How can users reset their own WSFCS IT Portal Account passwords? 

  1. Surf to the WSFCS IT Portal ( https://ITPortal.wsfcs.k12.nc.us ) and click on the "Need help?" link to the upper-right of the username field.
  2. When prompted, enter your WSFCS IT Portal Username (not your email address).
  3. You will now be prompted to answer their previously established challenge questions.
  4. If the challenge questions are successfully answered, you will be prompted to change your own password.